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Terms of website selling online


Article 1: Scope

These general conditions of sale define the contractual relationship between GRAVSIGN sprl and its customers. By placing an order on the site constitutes acceptance to the conditions of sale GRAVSIGN sprl. GRAVSIGN sprl reserves the right to modify these terms and conditions at any time without  any notice.


Article 2: Payment

The payment is made as provided in the order. All orders are payable in cash when ordering. Shipping fees are the responsibility of GRAVSIGN sprl.


Article 3: Complaints

Within delivery, the buyer is obliged to check the goods. All reservations he will expresse about the state of the goods delivered should be sent by mail to within 48 hours maximum after receiving the package. The customer should imperatively attach photos of packages and merchandise. When no mail and no pictures, no claim will be allowed except in case of defect.


Article 4: Return of goods

If an item should be faulty or non compliant , we will commit ourselves to exchange provided good if customer has sent by email to the company a photo showing the deterioration thereof with the invoice number accompanying the product.  It will not be asked you to return the product, this will avoid unnecessary shipping costs


Article 5: Price

Prices are indicated in Euros. The price is payable in full in one payment with the order. All orders are invoiced and payable in Euros only. Our offered product and prices are valid until they are visible on the site, within the limits of available stocks. For products not stocked by GRAVSIGN sprl, our offers are valid subject to availability from our suppliers.


Article 6: Privacy and Data Security

GRAVSIGN sprl makes every effort to ensure the confidentiality and safety of data that could be entered or passed on his services, but could nevertheless be held responsible for the damage, loss, or "piracy" accident that may occur despite all precautions implemented. The user of the service, subscriber or not, releases thus GRAVSIGN sprl from prosecution of any claim for damages and consequential interest loss and / or data theft.


Article 7: Applicable Law

All clauses in these general conditions of sale, as well as all purchase and sale transactions contemplated therein will be subject to Belgian law.


Article 8: Delivery

Unless prior arrangement, delivery is made at  customer’s address  indicated when ordering. If the customer has entered an incorrect or incomplete address delivery, our partner carrier will be unable to make delivery of the order. The product will be automatically returned to our warehouse. GRAVSIGN sprl can not be held responsible for such an eventuality. New shipment of the order will be charged to the customer (billing the actual cost carrier). Shipments are made via post from Braine l'Alleud Belgium each working day (Monday to Friday)


Article 9: Time of delivery

Delivery times are indicative. Mail promises to deliver parcels within 48-72 hours prior stamp. In case of late delivery only items may be held liable.Overruns delivery shall not give rise to damages. GRAVSIGN sprl can not be held liable for breach of contract in case of force majeure, disruption, total or partial strike of postal services and transport, flood or fire strike.


Article 10: Payment

 Only payment by credit card (E-transactions) are allowed.


Article 11: Order Processing

For payments made by credit card (E-services transactions HIPAY) the order will be processed upon receipt of the payment notification.


Article 12: Responsibility

By purchasing products through this website, the customer declares to be aged at least 18 years old and legally entitled to purchase products and services online through this website. Customer agrees to assume responsibility for all financial transactions relating to the use of this website, including transactions, for example, have been carried out on its behalf by minors sharing his home.

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